Electronic Commerce Success Model: A Search for Multiple Criteria
نویسندگان
چکیده
منابع مشابه
A Strategy for Success in Electronic Commerce*
Customer relationship management (CRM) is a concept for increasing companies’ profitability by enabling them to identify and concentrate on their profitable customers. The term “electronic commerce customer relationship management” (ECCRM) refers to the application of CRM in electronic commerce, i.e., when business relationships are maintained via the Internet or World Wide Web. Previous studie...
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Customer relationship management (CRM) is a concept for increasing companies’ profitability by enabling them to identify and concentrate on their profitable customers. The term “electronic commerce customer relationship management” (ECCRM) refers to the application of CRM in electronic commerce, i.e., when business relationships are maintained via the Internet or World Wide Web. Previous studie...
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Enterprises across the People’s Republic of China (China) seek to gain the benefits of electronic business, but very few of their electronic commerce (e-commerce) initiatives have been successful to date. A recent multiple case study examined some of the exceptions. This paper illustrates the distinctive nature of e-commerce with Chinese characteristics by profiling an online retailer, a tradit...
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The purposes of the paper are to (1) determine critical success factors (CSF’s) for electronic commerce (EC) and (2) investigate the explanatory power of these CSF’s on firm performance in Korea. Through a literature review and interviews with managers in Korean EC firms, a list of 16 CSF’s consisting of 111 items was complied. In the second stage, questionnaires were administered to top EC man...
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The teaching of information technology in an ever-changing world at universities presents a challenge. Are courses taught as concepts, while ignoring hands-on courses, leaving the hands-on classes to the technical colleges or trade schools? Does this produce the best employees for industry or give students the knowledge and skills necessary to function in a high-tech world? At Georgia College &...
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ژورنال
عنوان ژورنال: Gadjah Mada International Journal of Business
سال: 2004
ISSN: 2338-7238,1411-1128
DOI: 10.22146/gamaijb.5530